Privacy Policy

Last updated: March 27, 2026

AK Labs ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website (aklabs.gr) and our applications, including Agronomeo (collectively, the "Services").

1. Data Controller

The data controller responsible for your personal data is:

AK Labs
Thessaloniki, Greece
Email: info@aklabs.gr

2. Data We Collect

We may collect the following categories of personal data:

  • Account information: name, email address, and credentials you provide when creating an account.
  • Usage data: information about how you interact with our Services, including pages visited, features used, and session duration.
  • Device information: device type, operating system, app version, and unique device identifiers.
  • Log data: IP address, access times, and referring URLs collected automatically by our servers.

3. How We Use Your Data

We use the data we collect to:

  • Provide, operate, and maintain our Services.
  • Authenticate users and manage accounts.
  • Improve and develop new features for our Services.
  • Communicate with you regarding your account or our Services.
  • Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

  • Contract performance: processing necessary to provide you with the Services you have signed up for.
  • Legitimate interest: improving and securing our Services.
  • Legal obligation: compliance with applicable laws and regulations.
  • Consent: where you have given explicit consent for a specific processing purpose.

5. Data Sharing

We do not sell your personal data. We may share your data only in the following circumstances:

  • Service providers: trusted third-party providers who assist in operating our Services (e.g., hosting, analytics), bound by contractual obligations to protect your data.
  • Legal requirements: when required by law, regulation, or legal process.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request correction of inaccurate or incomplete data.
  • Erasure: request deletion of your personal data ("right to be forgotten").
  • Restriction: request that we limit the processing of your data.
  • Portability: receive your data in a structured, machine-readable format.
  • Objection: object to data processing based on legitimate interest.
  • Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at info@aklabs.gr. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

10. Children's Privacy

Our Services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

AK Labs
Thessaloniki, Greece
Email: info@aklabs.gr

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.